The power of customer misbehavior : drive growth and innovation by learning from your customers / Michael Fisher, Martin Abbott, Kalle Lyytinen.

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Material type: Text

TextPublication details: London : Palgrave Macmillan, 2014.Description: vii, 192 p. : ill. ; 23 cmISBN:

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Item type	Current library	Collection	Call number	Vol info	Status	Date due	Barcode
Main Long	Martin Oduor-Otieno Library This item is located on the library first floor	Fiction	HF5415.32 .L99 2014 (Browse shelf(Opens below))	27753/15	Available		MOOL15020363

Includes bibliographical references (pages 162-184) and index.

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