Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
Material type:
TextPublication details: Boston : McGraw-Hill, c2001.Edition: 3rd edDescription: xxvi, 646 p. : ill. ; 24 cmISBN: - 007231267X
- 658 21
- HD9980.5 .F549 2001
Reviews from LibraryThing.com:
| Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode | |
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Main Long
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Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HD9980.5 .F549 2001 (Browse shelf(Opens below)) | 11389/07 | Available | Z00003271 | ||
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Main Long
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Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HD9980.5 .F549 2001 (Browse shelf(Opens below)) | 15252/08 | Available | Z00010181 |
Browsing Martin Oduor-Otieno Library shelves, Shelving location: This item is located on the library first floor, Collection: Non-fiction Close shelf browser (Hides shelf browser)
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| HD9940.A452 C57 2004 Clothing and footwear in African industrialisation / | HD9969.S6 R58 2015 The travels of a T-shirt in the global economy : | HD9980.5 .F549 2001 Service management : | HD9980.5 .F549 2001 Service management : | HD9980.5 .F87 2016 Innovation in an advanced consumer society : | HD 9980.6 .S37 2008 Service sector and globalisation. | HD 9980.6 .S37 2008 Service sector and globalisation. |
Includes bibliographical references and indexes.
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