Why customers don't do what they're supposed to do and what to do about it / Ferdinand F. Fournies with a foreword by David F. Alessandro

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Material type: Text

TextPublication details: New York : McGraw-Hill, c2004.Description: iii, 218 p. : 23 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Vol info	Status	Barcode
Main Long	Town Campus Library	Non-fiction	HF5439.8 .F68 2007 (Browse shelf(Opens below))	19576/10	Available	Z00041099
Main Long	Town Campus Library	Non-fiction	HF5439.8 .F68 2007 (Browse shelf(Opens below))	20052/10	Available	Z00037750
Main Long	Martin Oduor-Otieno Library This item is located on the library first floor	Non-fiction	HF5439.8 .F68 2007 (Browse shelf(Opens below))	20051/10	Available	Z00037751

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